Buyers leave, but customers stay.
Let’s build stronger customer relationship together.
What is CRM?
CRM is simply a Customer Relationship Management. It's a term refers to practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
SAP Hybris is a cloud-based CRM from SAP. It’s a complete engagement and multichannel e-commerce solution with fully-integrated tools and capabilities from B2B to B2C brands from financial services, telecommunication, media, manufacturing, retail, and many more.
How does it help ?
See how CRM deliver best customer relationship and gain customer loyalty
Understand your customers
Improve customer service
Main areas in SAP for CRM
Let’s build stronger customer relationship by providing them a various commerce service platform
SAP CRM for Marketing
Gives you understanding about your customers behavior in real-time.
Dynamic Customer Profiling
Segmentation and campaign management
Marketing planning and performance
Marketing lead management